Services

Callouts & repairs

Door stuck open, gate won’t close, shutter jammed? Our engineers diagnose the fault, keep you informed with clear ETAs and get you back in working order.

Automatic sliding doors with a person walking in the distance

Back in working order, with minimal disruption

A faulty entrance is a security risk, an accessibility problem and a headache for everyone in the building. When something goes wrong, you need an engineer who knows the equipment and keeps you in the loop.

Our engineers are trained on most major manufacturers’ systems and carry comprehensive stock on their vans. We aim to fix the fault on the first visit; where a repair is more complex, we make the entrance safe and secure first, then return to complete the work.

How it works

Four clear steps

No guesswork and no surprises. You know what is happening, when, and what it costs.

Report

Call or send us the details. Photos of the door and any error codes help us arrive with the right parts.

Respond

We confirm an ETA and keep you updated, so you always know when an engineer will be on site.

Repair

We diagnose, repair and test, or make the entrance safe and secure while parts are sourced.

Report back

You get a clear account of what we found and fixed, with advice to prevent a repeat.

Reactive callouts & repairs

We repair

Our engineers are trained on most major manufacturers’ technology, so we can look after mixed estates of doors, gates and barriers under one contract.

  • Automatic sliding doors
  • Automatic swing doors
  • Automatic folding doors
  • Retrofitted operators
  • Steel and timber doors
  • Industrial roller shutters
  • Industrial sectional doors
  • Automatic gates
  • Vehicle automation gates
  • Pedestrian gates
  • Vehicle barriers
24-hour emergency calloutEngineers trained on major brandsWell-stocked vansClear ETAs & updatesRepairs to BS EN 16005Transparent pricing
Quiet hospital corridor with doors and benches

Case study · Healthcare

Wellington South staff entrance

Replacing a failure-prone external sliding door with a robust automatic swing door, with all electronics moved inside.

100%of controls and electronics now housed indoors, away from the weather
Read the case study

Free estimate · Site survey · Aftercare guarantee

Let’s talk entrances
Call now Book a survey